Compare Microsoft Office versions and find the one with the best customer support. Get detailed information on features and pricing plans
Microsoft Office is a suite of productivity software applications that has been around for decades. It has evolved over time, and several versions have been released to cater to the changing needs of users. Each version offers a unique set of features and tools, and it can be challenging to decide which one to use. In this article, we will compare the various Microsoft Office versions and determine which one has the best customer support.
Microsoft Office 2019
Microsoft Office 2019 is the latest version of the software suite, and it was released in September 2018. It comes with several new features, including improved inking in all Office apps, new data analysis features in Excel, and new presentation features in PowerPoint. However, Microsoft Office 2019 is only available for Windows 10 and macOS 10.12 or later.
Microsoft Office 365
Microsoft Office 365 is a subscription-based service that offers access to the latest version of Microsoft Office, as well as other cloud-based tools and services. It comes with all the applications available in the traditional Microsoft Office suite, such as Word, Excel, PowerPoint, and Outlook. Additionally, it offers online storage and collaboration tools, making it ideal for teams that work remotely.
Customer Support
When it comes to customer support, Microsoft Office 365 is the clear winner. As a subscription-based service, it comes with dedicated customer support that is available 24/7. This means that users can access help and support whenever they need it, and their issues are usually resolved quickly. Microsoft Office 365 also offers several resources, such as a knowledge base, user forums, and video tutorials, that users can access to learn how to use the software suite more effectively.
On the other hand, Microsoft Office 2019 comes with limited customer support. Users can only access support through email, and their issues may take longer to resolve. Additionally, Microsoft does not offer any training resources for users of Microsoft Office 2019.
In conclusion, while both Microsoft Office 2019 and Microsoft Office 365 offer a wide range of features and tools, Microsoft Office 365 is the better choice when it comes to customer support. Its subscription-based service comes with dedicated customer support, a knowledge base, user forums, and video tutorials that can help users get the most out of the software suite. On the other hand, Microsoft Office 2019 offers limited customer support, which may be frustrating for users who encounter issues while using the software suite.